Privacy Policy for ZareeSilks

1. Information We Collect

• Personal Information: Name, email, phone number, shipping address, and billing information when you place an order or create an account.
• Order Information: Purchase history, product preferences, and transaction details for order fulfillment.
• Usage Data: IP address, browser type, device information, and website activity for analytics and site improvement.
• Cookies & Tracking Technologies: We use cookies to enhance user experience, remember preferences, and track website interactions.

2. How We Use Your Information

• Processing and fulfilling your saree orders
• Providing customer support and handling returns/exchanges
• Sending order confirmations, shipping updates, and delivery notifications
• Communicating about new collections, promotions, and special offers
• Improving our product range and website experience
• Analyzing website performance and customer preferences
• Ensuring website security and fraud prevention

3. Data Sharing & Third-Party Services

We do not sell or trade your personal data. However, we may share information with:

• Service Providers: Third-party platforms for payment processing, shipping, hosting, analytics (Google Analytics, Meta Ads), and email services.
• Legal Compliance: If required by law, court order, or to protect our business and comply with the Digital Personal Data Protection Act, 2023.
• Business Transfers: In case of merger, acquisition, or sale of assets, with prior notice to you.

4. Your Rights & Choices

• You can opt-out of marketing emails anytime by clicking the unsubscribe link.
• You can request access to your personal data we hold.
• You can request correction or update of your personal information.
• You can request deletion of your personal data, subject to legal retention requirements.
• You can withdraw consent for data processing at any time.
• Manage cookie preferences in your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. All payment transactions are encrypted and processed securely through trusted payment gateways.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated date.